Audit Report (VET)

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Audit report: Southern Solutions – Training Services Pty Ltd

Date: 14 November 2016

Organisation details
Organisation’s legal name:Southern Solutions – Training Services Pty Ltd
Trading name/s:Southern Solutions – Training Services Pty Ltd
RTO number:40902
CRICOS number:n/a

 

Audit team
Lead auditor:Margaret Foran
Assistant/s:n/a

 

Audit details
Application number/s:n/a
Audit number:1008543
Audit reason:Post initial
Address of site/s visited:Level 2, 481-483 Parramatta Road, Leichhardt NSW 2040
Date/s of audit:14 November 2016
Organisation’s contact for audit:Ms Alison Marriage
General Manager
alison.marriage@southernsolutions.nsw.edu.au
1300 656 321
Clauses audited:1.1, 1.2, 1.3, 1.5, 1.6, 1.7, 1.8, 1.13-1.18, 1.20, 2.3, 2.4, 3.1, 4.1, 5.1, 5.2, 5.3, 7.3, 8.2

 

Background

Summary of RTO organisation and management structure:

  • Southern Solutions – Training Services Pty Ltd was registered as a Registered Training Organisation (RTO) on 28 April 2014. Ms Jayne Marsh is one of the two owners and is also the CEO. Ms Marsh also owns Skilled Up (RTO ID: 40471) which operates from Melbourne. The RTO also includes a general manager, Ms Alison Marriage, admin staff and trainers and assessors. The RTO’s office is in Leichhardt, Sydney.

Scope of RTO’s registration:

  • The RTO has qualifications from the BSB training package, two qualifications in early childhood education and care and the CPP40307 Certificate IV in Property Services (Real Estate) qualification on its scope of registration. The majority of training provided is in Children’s Services.

Suburb and state of all delivery sites:

  • The RTO is approved to deliver training in all states, however, the majority of training is delivered in NSW and mostly in Sydney.

Third party usage:

  • The RTO has agreements in place with early childhood education and care centres for the placement of students for the relevant qualifications.

Core clients/target groups:

  • The main clients are students on traineeships funded through Smart and Skilled, existing workers and corporate clients.

Training Revenue (Funded or fee for service):

  • Funding is provided through Smart and Skilled for Traineeships. Fee for Service is provided for existing workers (full time for longer than 3 months or part time for longer than 6 months). Fees are collected either from individuals or through employers. Corporate clients are also fee for service.

Total number of current enrolments in RTO as at audit date:

  • 77 current enrolments in all qualifications.

In preparing the audit report, consideration has been given and reference made, where relevant, to:

  • Information provided by students as part of a student survey or interview.
  • Information provided directly by Southern Solutions – Training Services Pty Ltd to ASQA
  • Existing information and records held by ASQA concerning Southern Solutions – Training Services Pty Ltd
  • Information provided to ASQA’s auditors and documentation reviewed during the site audit of Southern Solutions – Training Services Pty Ltd conducted on 14 November 2016.
  • Other publically available information – including but not limited to, information published on the RTO’s and third party websites.

 

Audit Sample
CodeTraining productsMode/s of delivery assessment*Current enrollments
BSB42015Certificate IV in Leadership and ManagementMixed19
CHC30113Certificate III in Early Childhood Education and CareMixed24
CHC50113Diploma of Early Childhood Education and CareMixed6

*Apprenticeship, Traineeship, Face to face, Distance, Online, Workplace, Mixed, Other (specify)

 

Interviewees
NamePositionTraining products
Ms Alison MarriageGeneral Manager
Ms Jayne MarshCEO

Findings

Audit finding: Significant non-compliance

Report completed by: Margaret Foran

Date: 15 November 2016

  • The level of non-compliance considers the potential for an adverse impact on the quality of training and assessment outcomes for students.
  • If non-compliance has been identified, this audit report describes evidence of the noncompliance.

Findings after rectification

Audit finding: Compliant

Report completed by: Lyndell Griffin

Australian Skills Quality Authority 3 of 18

Audit report – New audit model – Southern Solutions – Training Services Pty Ltd

Date: 20 December 2016

Audit finding by Practice
PracticeStandards 2015 ClausesOriginal finding
Marketing/Recruitment4.1Compliant
Enrolment5.1, 5.2, 5.3, 7.3Not Compliant
Support and Progression1.7Compliant
Training and Assessment1.1, 1.2, 1.3, 1.5, 1.6, 1.8, 1.13-1.18, 1.20Not compliant
Completion3.1Compliant
Use of Third Party arrangements2.3, 2.4, 8.2Compliant

About this Report

This report details findings against the Standards for Registered Training Organisations 2015. Where evidence of non-compliance is identified, the ‘Findings’ section of the report will document the issues that were considered in the formulation of a finding of non-compliance.

Marketing/Recruitment Practices

Clause 4.1

Information, whether disseminated directly by the RTO or on its behalf, is both accurate and factual, and:

a) accurately represents the services it provides and the training products on its scope of registration;

b) includes its RTO Code;

c) refers to another person or organisation in its marketing material only if the consent of that person or organisation has been obtained;

d) uses the NRT Logo only in accordance with the conditions of use specified in Schedule 4;

e) makes clear where a third party is recruiting prospective learners for the RTO on its behalf;

f) distinguishes where it is delivering training and assessment on behalf of another RTO or where training and assessment is being delivered on its behalf by a third party;

g) distinguishes between nationally recognised training and assessment leading to the issuance of AQF certification documentation from any other training or assessment delivered by the RTO;

h) includes the code and title of any training product, as published on the National Register, referred to in that information;

i) only advertises or markets a non-current training product while it remains on the RTO’s scope of registration;

j) only advertises or markets that a training product it delivers will enable learners to obtain a licensed or regulated outcome where this has been confirmed by the industry regulator in the jurisdiction in which it is being advertised;

k) includes details about any VET FEE-HELP, government funded subsidy or other financial support arrangements associated with the RTO’s provision of training and assessment; and

l) does not guarantee that:

  • i) a learner will successfully complete a training product on its scope of registration; or
  • ii) a training product can be completed in a manner which does not meet the requirements of Clause 1.1 and 1.2; or
  • iii) a learner will obtain a particular employment outcome where this is outside the control of the RTO.

Findings:

The RTO has met all requirements.

 

Enrolment

Clause 5.1

Prior to enrolment or the commencement of training and assessment, whichever comes first, the RTO provides advice to the prospective learner about the training product appropriate to meeting the learner’s needs, taking into account the individual’s existing skills and competencies.

Clause 5.2

Prior to enrolment or the commencement of training and assessment, whichever comes first, the RTO provides, in print or through referral to an electronic copy, current and accurate information that enables the learner to make informed decisions about undertaking training with the RTO and at a minimum includes the following content:

a) the code, title and currency of the training product to which the learner is to be enrolled, as published on the National Register; b) the training and assessment, and related educational and support services the RTO will provide to the learner including the:

  • i) estimated duration;
  • ii) expected locations at which it will be provided;
  • iii) expected modes of delivery;

iv) name and contact details of any third party that will provide training and/or assessment, and related educational and support services to the learner on the RTO’s behalf; and v) any work placement arrangements.

c) the RTO’s obligations to the learner, including that the RTO is responsible for the quality of the training and assessment in compliance with these Standards, and for the issuance of the AQF certification documentation.

d) the learner’s rights, including:

  • i) details of the RTO’s complaints and appeals process required by Standard 6; and
  • ii) if the RTO, or a third party delivering training and assessment on its behalf, closes or ceases to deliver any part of the training product that the learner is enrolled in;

e) the learner’s obligations:

  • i) in relation to the repayment of any debt to be incurred under the VET FEE-HELP scheme arising from the provision of services;
  • ii) any requirements the RTO requires the learner to meet to enter and successfully complete their chosen training product; and
  • iii) any materials and equipment that the learner must provide; and

f) information on the implications for the learner of government training entitlements and subsidy arrangements in relation to the delivery of the services.

Findings:

The following was reviewed in relation to pre-enrolment information:

The information provided by the RTO to students prior to enrolment did not demonstrate that the RTO is compliant with the requirements of the Standards for Registered Training Organisations (RTOs) 2015 as it does not ensure that students are able to make informed decisions about undertaking training with the RTO.

The student handbook does not include the details of the RTO’s complaints and appeals process required by Standard 6 [6.3 (d)], specifically, that the policy ensures complaints and requests for an appeal are acknowledged in writing [5.2 (d) (i)]

This practice is non-compliant with Clause 5.2 of the Standards for Registered Training Organisations (RTOs) 2015.

The RTO is required to:

provide evidence that:

  • the RTO now has appropriate systems that are followed to ensure each student is provided with accurate information to enable them to make an informed decision about undertaking training with your RTO that complies with Clause 5.2.

Rectification evidence analysis:

Evidence reviewed:

  • Student Handbook V2

The information provided by the RTO to students prior to enrolment demonstrates that the RTO is compliant with the requirements of the Standards for Registered Training Organisations (RTOs) 2015.

The RTO has amended it’s the complaints and appeals process in its Student Handbook to include information advising that complaints and requests for an appeal will be acknowledged in writing [5.2 (d) (i)].

Clause 5.3

Where the RTO collects fees from the individual learner, either directly or through a third party, the RTO provides or directs the learner to information prior to enrolment or the commencement of training and assessment, whichever comes first, specifying:

a) all relevant fee information including:

  • i) fees that must be paid to the RTO; and
  • ii) payment terms and conditions including deposits and refunds;

b) the learner’s rights as a consumer, including but not limited to any statutory cooling-off period, if one applies;

c) the learner’s right to obtain a refund for services not provided by the RTO in the event the:

  • i) arrangement is terminated early; or
  • ii) the RTO fails to provide the agreed services.

Findings:

The following was reviewed in relation to pre-enrolment information:  Student handbook  Website, www.southernsolutions.nsw.edu.au viewed 14 November 2016  Course information flyers

The information provided by the RTO to students prior to enrolment did not demonstrate that the RTO is compliant with the requirements of the Standards for Registered Training Organisations (RTOs) 2015 as it does not ensure that students are given all relevant fee information.

The student handbook does not include the details of the payment terms and conditions.

This practice is non-compliant with Clause 5.3 of the Standards for Registered Training Organisations (RTOs) 2015.

The RTO is required to: 

provide evidence that:

  • the RTO now has appropriate systems that are followed to ensure each student is provided with accurate information including all relevant fee information that complies with Clause 5.3.

Rectification evidence analysis:

Evidence reviewed:

  • Student Handbook V2
  • Enrolment Process V2 Dec 2016

The evidence demonstrates that the RTO now has appropriate systems in place to ensure each student is provided with accurate information including all relevant fee information that complies with Clause 5.3.

The RTO has amended its Student Handbook to include information about the terms and conditions for payment of fees. This is supported by the enrolment process document which explains the specific details for payment terms and conditions.

Clause 7.3

Where the RTO requires, either directly or through a third party, a prospective or current learner to prepay fees in excess of a total of $1500 (being the threshold prepaid fee amount), the RTO must meet the requirements set out in the Requirements for Fee Protection in Schedule 6.

Findings:

  • Not audited – the RTO does not accept payment in excess of $1500

 

Support and Progression

Clause 1.7

The RTO determines the support needs of individual learners and provides access to the educational and support services necessary for the individual learner to meet the requirements of the training product as specified in training packages or VET accredited courses.

Findings:

  • The RTO has met all requirements.

Training and Assessment

Clause 1.1

RTO’s training and assessment strategies and practices, including the amount of training they provide, are consistent with the requirements of training packages and VET accredited courses and enable each learner to meet the requirements for each unit of competency or module in which they are enrolled.

Clause 1.2

For the purposes of Clause 1.1, the RTO determines the amount of training they provide to each learner with regard to: a) the existing skills, knowledge and the experience of the learner; b) the mode of delivery; and c) where a full qualification is not being delivered, the number of units and/or modules being delivered as a proportion of the full qualification.

Findings:

  • The RTO has met all requirements.

Clause 1.5

The RTO’s training and assessment practices are relevant to the needs of industry and informed by industry engagement.

Clause 1.6

The RTO implements a range of strategies for industry engagement and systematically uses the outcome of that industry engagement to ensure the industry relevance of: a) its training and assessment strategies, practices and resources; and b) the current industry skills of its trainers and assessors.

Findings:

  • The RTO has met all requirements.

Clause 1.3

The RTO has, for all of its scope of registration, and consistent with its training and assessment strategies, sufficient:

a) trainers and assessors to deliver the training and assessment;

b) educational and support services to meet the needs of the learner cohort/s undertaking the training and assessment;

c) learning resources to enable learners to meet the requirements for each unit of competency, and which are accessible to the learner regardless of location or mode of delivery; and

d) facilities, whether physical or virtual, and equipment to accommodate and support the number of learners undertaking the training and assessment.

Findings:

  • CHC30113 Certificate III in Early Childhood Education and Care
  • CHC50113 Diploma of Early Childhood Education and Care

The following was reviewed in relation to resources, facilities and equipment:

  • Facilities and physical resources checklist template for CHC30113 Certificate III in Early Childhood Education and Care, 16 June 2016
  • Facilities and physical resources checklist template for CHC50113 Diploma of Early Childhood Education and Care, 27 July 2016

The RTO did not demonstrate that it is compliant with the requirements of the Standards for Registered Training Organisations (RTOs) 2015 as it did not provide any evidence to demonstrate, consistent with the training package requirements, that it ensures that there are sufficient resources, facilities and equipment at the early childhood education and care centres.

Although the RTO provided templates, it was not able to provide evidence that the forms had been completed and that the centres had sufficient resources, facilities and equipment to meet the training package requirements.

This practice is non-compliant with Clause 1.3 of the Standards for Registered Training Organisations (RTOs) 2015.

The RTO is required to:

  • CHC30113 Certificate III in Early Childhood Education and Care
  • CHC50113 Diploma of Early Childhood Education and Care

provide evidence that:

  • there are sufficient resources, facilities and equipment to meet the training package requirements in each and every early childhood education and care centre where students are currently placed
  • the RTO has implemented a process to ensure that there are sufficient resources, facilities and equipment to meet the training package requirements at centres prior to the commencement of the workplace component of the qualifications.

Rectification evidence analysis:

  • CHC30113 Certificate III in Early Childhood Education and Care
  • CHC50113 Diploma of Early Childhood Education and Care

Evidence reviewed:

  • Enrolment Process V2 Dec 2016
  • Facilities Checklist for Gymea Early Learning Centre and Pre-Kindergarten, 2 December 2016
  • Facilities Checklist for Sandcastles Chatswood , 11 November 2016
  • Facilities Checklist for Sandhills Early Childhood Centre, 8 November 2017 (sic)

The RTO provided a sample of three completed resource, facility and equipment checklists for childcare centres where learners are currently placed.

This is supported by the Enrolment Process procedure Section 7 which stipulates that any new facilities will be subject to a review of their resources and equipment prior to a learner completing work placement at that facility.

Clause 1.8

The RTO implements an assessment system that ensures that assessment (including recognition of prior learning):

a) complies with the assessment requirements of the relevant training package or VET accredited course; and

b) is conducted in accordance with the Principles of Assessment contained in Table 1.8-1 and the Rules of Evidence contained in Table 1.8-2.

 

Table 1.8.1 Principles of Assessment
FairnessThe individual learner’s needs are considered in the assessment process. Where appropriate, reasonable adjustments are applied by the RTO to take into account the individual learner’s needs. The RTO informs the learner about the assessment process, and provides the learner with the opportunity to challenge the result of the assessment and be reassessed if necessary. Flexibility
FlexibilityAssessment is flexible to the individual learner by: reflecting the learner’s needs; assessing competencies held by the learner no matter how or where they have been acquired; and drawing from a range of assessment methods and using those that are appropriate to the context, the unit of competency and associated assessment requirements, and the individual.
ValidityAny assessment decision of the RTO is justified, based on the evidence of performance of the individual learner. Validity requires: assessment against the unit/s of competency and the associated assessment requirements covers the broad range of skills and knowledge that are essential to competent performance; assessment of knowledge and skills is integrated with their practical application; assessment to be based on evidence that demonstrates that a learner could demonstrate these skills and knowledge in other similar situations; and judgement of competence is based on evidence of learner performance that is aligned to the unit/s of competency and associated assessment requirements.
ReliabilityEvidence presented for assessment is consistently interpreted and assessment results are comparable irrespective of the assessor conducting the assessment. Table

 

Table 1.8.2 Rules of Evidence
ValidityThe assessor is assured that the learner has the skills, knowledge and attributes as described in the module or unit of competency and associated assessment requirements.
SufficiencyThe assessor is assured that the quality, quantity and relevance of the assessment evidence enables a judgement to be made of a learner’s competency.
AuthenticityThe assessor is assured that the evidence presented for assessment is the learner’s own work.
CurrencyThe assessor is assured that the assessment evidence demonstrates current competency. This requires the assessment evidence to be from the present or the very recent past.

 

Findings:

  • CHC30113 Certificate III in Early Childhood Education and Care
  • CHC50113 Diploma of Early Childhood Education and Care

The following was reviewed in relation to assessment:

  • assessments completed by the following students for CHCECE007 Develop positive and respectful relationships with children
    • Madeline Dellosa
    • Shilpreet Kaur
    • Hiba Mourad
    • Brianna Rogers
  • assessments completed by the following students for CHCECE005 Provide care for babies and toddlers
    • Shilpreet Kaur
    • Hiba Mourad
    • Brianna Rogers
  • assessments completed by the following student for CHCPRT001 Identify and respond to children and young people at risk:
    • Tamara Bailey

The sampled completed student assessments did not demonstrate that the RTO is compliant with the requirements of the Standards for Registered Training Organisations (RTOs) 2015 as it did not demonstrate that the RTO implements an assessment system that ensures that assessment:

  • complies with the assessment requirements of the CHC Training Package, and
  • is conducted in accordance with the Principles of Assessment and the Rules of Evidence.

for CHCECE007 Develop positive and respectful relationships with children

The sampled assessments did not ensure the following requirements of the training package were addressed:

  • performance evidence:
    • communicated positively and respectfully and interacted effectively with at least three children [emphasis added]

for CHCECE005 Provide care for babies and toddlers

The sampled assessments did not ensure the following requirements of the training package were addressed:

  • performance evidence:
    • provided care to at least three babies and toddlers of varying ages and using safe and hygienic practices [emphasis added]
    • developed a nurturing and securely attached relationship with at least three different babies and toddlers of varying ages [emphasis added]
    • supported the learning of at least three different babies and toddlers of varying ages [emphasis added]

As a result of the above, the RTO did not demonstrate that assessment was conducted in accordance with the Principle of Assessment: validity and the Rules of Evidence: validity and sufficiency.

for CHCPRT001 Identify and respond to children and young people at risk

The assessment completed by Tamara Bailey for CHCPRT001 Identify and respond to children and young people at risk did not include evidence that the practical assessment had been completed.

This practice is non-compliant with Clause 1.8 of the Standards for Registered Training Organisations (RTOs) 2015.

The RTO is required to:

  • CHC30113 Certificate III in Early Childhood Education and Care CHC50113 Diploma of Early Childhood Education and Care

provide evidence that:

  • the RTO has corrected its assessment system (to comply with Clause 1.8) for future students and has systems in place to ensure it is this system that is applied
  • the RTO has carried out remedial action to identify and address the impact the non-compliance may have caused to students in CHCECE007 Develop positive and respectful relationships with children and CHCECE005 Provide care for babies and toddlers who were assessed in a manner that did not meet the requirements of Clause 1.8. Remedial action needs to cover the following students:
    • for CHCECE007 Develop positive and respectful relationships with children
      • Madeline Dellosa
      • Shilpreet Kaur
      • Hiba Mourad
      • Brianna Rogers
    • for CHCECE005 Provide care for babies and toddlers
      • Shilpreet Kaur
      • Hiba Mourad
      • Brianna Rogers
  • the RTO has carried out remedial action to identify and address the impact the non-compliance may have caused to Tamara Bailey in CHCPRT001 Identify and respond to children and young people at risk

Rectification evidence analysis:

  • CHC30113 Certificate III in Early Childhood Education and Care
  • CHC50113 Diploma of Early Childhood Education and Care

The evidence demonstrates that the RTO is compliant with the requirements of the Standards for Registered Training Organisations (RTOs) 2015 and implements an assessment system that ensures that assessment:

  • complies with the assessment requirements of the CHC Training Package, and
  • is conducted in accordance with the Principles of Assessment and the Rules of Evidence.

CHCECE007 Develop positive and respectful relationships with children

CHCECE005 Provide care for babies and toddlers

Evidence reviewed:

  • Statutory Declaration – Kelly Patterson, 15 December 2016
  • Statutory Declaration – Magdalena Rosandi, 16 December 2016
  • Observation checklists for CHCECE005 Provide care for babies and toddlers and CHCECE007 Develop positive and respectful relationships with children
  • RTO rectification response provided on 19 December 2016

The RTO provided a response email with its rectification evidence which expressed that “observation checklists did mention students being observed with at least three babies and toddlers of various ages and three children of various ages, but it was concluded that it was unclear that this definitely happened. We have discussed this with all trainers and can confirm that the (sic) all students have been observed with the above requirements and sign off on assessment would not be complete until this is achieved”.

The RTO provided statutory declarations from two trainers to verify that assessment had been conducted in accordance with training package requirements.

The RTO also provided evidence of revised observation checklists for these units to further demonstrate that it has revised its assessment system to ensure that each demonstration of

CHCPRT001 Identify and respond to children and young people at risk Evidence reviewed:

  • Completed observation checklist for Tamara Bailey
  • RTO rectification response provided on 19 December 2016

The RTO stated in its rectification response that the observation checklist for Tamara Bailey had been misplaced from the student’s file. The RTO provided a copy of the completed checklist with its rectification evidence.

Clause 1.13

In addition to the requirements specified in Clause 1.14 and Clause 1.15, the RTO’s training and assessment is delivered only by persons who have:

a) vocational competencies at least to the level being delivered and assessed;

b) current industry skills directly relevant to the training and assessment being provided; and

c) current knowledge and skills in vocational training and learning that informs their training and assessment.

Industry experts may also be involved in the assessment judgement, working alongside the trainer and/or assessor to conduct the assessment.

Clause 1.14

The RTO’s training and assessment is delivered only by persons who have:

a) prior to 1 January 2016, the training and assessment qualification specified in Item 1 or Item 2 of Schedule 1, or demonstrated equivalence of competencies; and

b) from 1 January 2016, the training and assessment qualification specified in Item 1 or Item 2 of Schedule 1.

Clause 1.15

Where a person conducts assessment only, the RTO ensures that the person has:

a) prior to 1 January 2016, the training and assessment qualification specified in Item 1 or Item 2 or Item 3 of Schedule 1, or demonstrated equivalence of competencies; and

b) from 1 January 2016, Item 1 or Item 2 or Item 3 of Schedule 1.

Clause 1.16

The RTO ensures that all trainers and assessors undertake professional development in the fields of the knowledge and practice of vocational training, learning and assessment including competency based training and assessment.

Findings:

  • BSB42015 Certificate IV in Leadership and Management
  • CHC30113 Certificate III in Early Childhood Education and Care
  • CHC50113 Diploma of Early Childhood Education and Care

The following was reviewed in relation to trainers and assessors:

  • trainer matrices
  • testamurs, CVs and professional development certificates

The sampled trainer files did not demonstrate that the RTO is compliant with the requirements of the Standards for Registered Training Organisations (RTOs) 2015 as it does not ensure that trainers and assessors:

  • have current industry skills
  • current knowledge and skills in vocational training and learning that informs their training and assessment, or
  • undertake professional development in the fields of the knowledge and practice of vocational training, learning and assessment.

The file of the following trainer did not include evidence to demonstrate that, for BSB42015 Certificate IV in Leadership and Management, he has current knowledge and skills in vocational training and learning that informs his training and assessment and undertakes professional development in the fields of the knowledge and practice of vocational training, learning and assessment:

  • Warren Tate

The files of the following trainers did not include evidence to demonstrate that, for CHC30113 Certificate III in Early Childhood Education and Care and CHC50113 Diploma of Early Childhood Education and Care, they have current have current industry skills, knowledge and skills in vocational training and learning that informs their training and assessment and undertake professional development in the fields of the knowledge and practice of vocational training, learning and assessment:

  • Magadelina Rosandi, and
  • Kelly Patterson

The files of the following trainers did not include evidence to demonstrate that, for CHC30113 Certificate III in Early Childhood Education and Care and CHC50113 Diploma of Early Childhood Education and Care, they have current knowledge and skills in vocational training and learning that informs their training and assessment and undertake professional development in the fields of the knowledge and practice of vocational training, learning and assessment:

  • Frances Murphy, and
  • Simon Wood

The file of the following trainer did not include evidence to demonstrate that, for CHC30113 Certificate III in Early Childhood Education and Care, she has current knowledge and skills in vocational training and learning that informs her training and assessment and undertakes professional development in the fields of the knowledge and practice of vocational training, learning and assessment:

  • Marie Mathieson

This practice is non-compliant with Clauses 1.13 and 1.16 of the Standards for Registered Training Organisations (RTOs) 2015.

The RTO is required to:

  • BSB42015 Certificate IV in Leadership and Management
  • CHC30113 Certificate III in Early Childhood Education and Care
  • CHC50113 Diploma of Early Childhood Education and Care

provide evidence that:

  • the RTO now has appropriate processes to ensure it only uses trainers/assessors who meet the requirements of the standards to provide training and assessment (Clause 1.13) and
  • The trainers/assessors currently used by the RTO meet the requirements of the standards (Clauses 1.13 and 1.16)

Rectification evidence analysis:

BSB42015 Certificate IV in Leadership and Management Warren Tate Evidence reviewed:

  • TAE40110 Certificate IV in Training and Assessment – Plenty Training, 31 May 2016
  • Booking confirmation “Webinar – How to construct and effective assessment tool” – VET Development Centre, 14 February 2017
  • Employ Skilled Trainers and Assessors policy V2 Dec 2016

The evidence demonstrates that Mr Tate has current knowledge and skills in vocational training and learning that informs his training and assessment and undertakes professional development in the fields of the knowledge and practice of vocational training, learning and assessment.

CHC30113 Certificate III in Early Childhood Education and Care

CHC50113 Diploma of Early Childhood Education and Care

Magdalena Rosandi

Evidence reviewed:

  • Invoice for enrolment in TAE50111 Diploma of Vocational Education and Training – Plenty Training, 16 December 2016
  • Employ Skilled Trainers and Assessors policy V2 Dec 2016
  • Letter from Stephan Tjandra of Kidz Place, confirming industry currency, 6 December 2016

The evidence demonstrates that Ms Rosandi has current industry skills, knowledge and skills in vocational training and learning that informs her training and assessment and undertake professional development in the fields of the knowledge and practice of vocational training, learning and assessment.

Kelly Patterson

Evidence reviewed:

  • Invoice for enrolment in TAE50111 Diploma of Vocational Education and Training – Plenty Training, 16 December 2016
  • Employ Skilled Trainers and Assessors policy V2 Dec 2016
  • Letter from Sneza Ilic of Half Pints Playgroup, confirming industry currency
  • Email from Alison Marriage, National Manager Southern Solutions Training Services, 20 December 2016

The evidence demonstrates that Ms Patterson has current industry skills, knowledge and skills in vocational training and learning that informs her training and assessment and undertake professional development in the fields of the knowledge and practice of vocational training, learning and assessment.

Frances Murphy

Evidence reviewed:

  • TAE50111 Diploma of Vocational Education and Training – Line Management Institute of Training, 18 November 2015
  • Booking confirmation “Webinar – How to construct and effective assessment tool” – VET Development Centre. Booking confirmation dated 16 December 2016
  • TAE50211 Diploma of Training Design and Development – Line Management Institute of Training, 18 November 2015
  • Employ Skilled Trainers and Assessors policy V2 Dec 2016

The evidence demonstrates that Ms Murphy has current knowledge and skills in vocational training and learning that informs her training and assessment and undertakes professional development in the fields of the knowledge and practice of vocational training, learning and assessment.

Simon Wood

Evidence reviewed:

  • TAE40110 Certificate IV in Training and Assessment – MRWED, 23 June 2016  Booking confirmation “Webinar – How to construct and effective assessment tool” – VET Development Centre. Booking confirmation dated 16 December 2016
  • Employ Skilled Trainers and Assessors policy V2 Dec 2016

The evidence demonstrates that Mr Wood has current knowledge and skills in vocational training and learning that informs his training and assessment and undertake professional development in the fields of the knowledge and practice of vocational training, learning and assessment:

CHC30113 Certificate III in Early Childhood Education and Care

Marie Mathieson

Evidence reviewed:

  • Booking confirmation “Webinar – How to construct and effective assessment tool” – VET Development Centre. Booking confirmation dated 16 December 2016

The evidence demonstrates that Ms Mathieson has current knowledge and skills in vocational training and learning that informs her training and assessment and undertakes professional development in the fields of the knowledge and practice of vocational training, learning and assessment:

Clause 1.17

Where the RTO, in delivering training and assessment, engages an individual who is not a trainer or assessor, the individual works under the supervision of a trainer and does not determine assessment outcomes.

Clause 1.18

The RTO ensures that any individual working under the supervision of a trainer under Clause 1.17:

a) holds the skill set defined in Item 4 of Schedule 1 or, prior to 1 January 2016, is able to demonstrate equivalence of competencies;

b) has vocational competencies at least to the level being delivered and assessed; and

c) has current industry skills directly relevant to the training and assessment being provided.

Clause 1.20

Without limiting Clauses 1.17 – 1.19, the RTO:

a) determines and puts in place:

  • i) the level of the supervision required; and
  • ii) any requirements, conditions or restrictions considered necessary on the individual’s involvement in the provision of training and collection of assessment evidence; and

b) ensures that trainers providing supervision monitor and are accountable for all training provision and collection of assessment evidence by the individual under their supervision.

Findings:

  • Not audited, as the RTO does not engage individuals to work under supervision.

Completion

Clause 3.1

The RTO issues AQF certification documentation only to a learner whom it has assessed as meeting the requirements of the training product as specified in the relevant training package or VET accredited course.

Findings:

  • The RTO has met all requirements.

Use of Third Party arrangements

Clause 2.3

The RTO ensures that where services are provided on its behalf by a third party the provision of those services is the subject of a written agreement.

Clause 2.4

The RTO has sufficient strategies and resources to systematically monitor any services delivered on its behalf, and uses these to ensure that the services delivered comply with these Standards at all times.

Clause 8.2

The RTO ensures that any third party delivering services on its behalf is required under written agreement to cooperate with the VET Regulator:

a) by providing accurate and factual responses to information requests from the VET Regulator relevant to the delivery of services; and

Australian Skills Quality Authority 18 of 18 Audit report – New audit model – Southern Solutions – Training Services Pty Ltd
b) in the conduct of audits and the monitoring of its operations.

Findings:

  • The RTO has met all requirements. The RTO has agreements in place with early childhood education and care centres.