Certificate III in Business (BSB30120) is a nationally recognised vocational education and training course designed to provide learners with the foundational skills and knowledge necessary to work within a business environment in Australia. The course is structured to equip students with the necessary tools to communicate effectively, manage information, and perform basic administrative tasks.

The course typically takes around 12-18 months to complete, depending on the mode of study, and is delivered through a combination of online learning and practical training. The following is a general outline of the topics and units covered in the Certificate III in Business course:

1. Communicate in the workplace

– Communicate effectively in the workplace

– Use workplace technology

– Contribute to effective workplace relationships

2. Manage personal work priorities and professional development

– Manage personal work priorities

– Use time effectively

– Contribute to personal skill development

3. Produce business documents

– Produce business documents

– Prepare and process financial documents

– Organise and maintain work environment

4. Organise personal work priorities and development

– Organise and maintain workplace information

– Organise schedules and records

– Maintain financial records

5. Participate in environmentally sustainable work practices

– Contribute to environmentally sustainable work practices

– Reduce waste in the workplace

– Use energy-efficient work practices

In addition to these core units, Certificate III in Business courses may also include elective units such as:

– Use social media tools for collaboration and engagement

– Design and develop complex documents

– Provide customer service

– Process payroll

– Use business technology

Upon completion of the course, graduates will be equipped with the necessary skills and knowledge to work in a variety of roles within the business sector, including as a receptionist, administrative assistant, customer service representative, and data entry operator.